GDPR Privacy Notice

Last Updated: January 31, 2025

This GDPR Privacy Notice ("Notice") is intended for residents of the European Union (EU) and provides additional details on how Nic Brands LLC ("we," "us," or "our") processes your personal data in compliance with the General Data Protection Regulation (GDPR). This Notice supplements our main Privacy Policy and applies solely to individuals located in the EU.

1. Data Controller

Nic Brands LLC

16192 Coastal Highway,

Lewes, Delaware, United States, 19958

For questions or concerns regarding this Notice or your personal data, please contact us at:

Email: [email protected]

2. What Personal Data We Collect

We may collect and process the following types of personal data when you use AI Biz Booster:

Contact Information: Name, email address, telephone number, and other contact details.
Account Information: Username, password, and related profile details.
Usage Data: Information about your interaction with our services, including logs and activity data.
Billing Information: Payment details processed through our secure third-party payment processors.

3. Purposes and Legal Bases for Processing

We process your personal data for the following purposes and based on the legal grounds outlined below:

Providing and Managing Services:

To deliver our AI-powered call services and maintain your account.

Legal Basis: Contractual necessity.

Customer Support and Communication:

To respond to inquiries, provide customer support, and send important service updates.

Legal Basis: Legitimate interests.

Billing and Payment Processing:

To process payments and manage subscriptions securely.

Legal Basis: Contractual necessity and legal obligations.

Service Improvement and Analytics:

To analyze usage patterns and improve our service offerings.

Legal Basis: Legitimate interests.

Marketing Communications (if consented):

To send you marketing communications regarding our products and services.

Legal Basis: Consent (where applicable).

3. Purposes and Legal Bases for Processing

Cancellation Rights:

You may cancel your subscription at any time. Upon cancellation, you will retain access to the service until the end of your current billing cycle. No refunds will be issued for any remaining period in your billing cycle.

No Prorated Refunds:

We do not offer prorated refunds for partial subscription periods. All subscriptions are treated on a full-cycle basis.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce our agreements. Specific retention periods may vary based on the type of data and the applicable legal requirements

5. Your Rights Under the GDPR

As an EU resident, you have the following rights regarding your personal data:

Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete data.
Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can ask us to limit the processing of your data in certain situations.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your data violates applicable data protection laws.

6. Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us at:

Email: [email protected]

Please include sufficient details to help us identify your request and verify your identity. We will respond to your request in accordance with the applicable legal requirements.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable GDPR requirements.

8. Changes to This GDPR Privacy Notice

We may update this GDPR Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any material changes will be posted on our website. We encourage you to review this Notice periodically to stay informed about how we protect your personal data.

9. Contact Information

If you have any questions, concerns, or requests regarding this GDPR Privacy Notice or our processing of your personal data, please contact us at:

Nic Brands LLC

16192 Coastal Highway,

Lewes, Delaware, United States, 19958

Email: [email protected]

By using AI Biz Booster, you acknowledge that you have read and understood this GDPR Privacy Notice and that you consent to the processing of your personal data as described herein.